Hearing Aid Repair and Maintenance

Over time, hearing aids, which consist of delicate electrical components, may experience wear and tear. If you encounter any issues, it is recommended to visit your hearing professional for an assessment. Whether the problem arises from natural aging, exposure to moisture, excessive wax, debris, or physical damage, it's important to have your hearing specialist evaluate the extent of repairs required.

You may find that your hearing aid produces no sound when you try to turn it on in the morning, or you might notice that the battery door has become unhinged. These situations can occur even with proper care of your hearing aids. If you experience an issue that necessitates a repair, take your hearing aids to your hearing care professional. They possess the necessary equipment and expertise to assess and diagnose problems with your hearing aids. Some minor repairs can be performed in the office within a short timeframe, while others may need to be sent to the manufacturer for repair. Your hearing professional can determine the appropriate course of action if you believe your hearing aid is not functioning properly. In case the hearing aid needs to be sent away, your hearing specialist will act as a liaison between you and the manufacturer, ensuring you stay informed about the status and return of your devices.

If you are an existing patient and your hearing aids were not originally obtained from our office, we are happy to attempt repairs. We have the capability to service most major hearing aid manufacturers and can inform you if your specific brand is one we can handle. New hearing aids typically come with a warranty, and even if your warranty has expired, it is usually possible to repair most hearing aids for a nominal fee, dependent on the extent of the repair and the age of the device. Some manufacturers may provide a new one-year warranty with the repaired device. If your hearing aid is severely damaged and cannot be repaired, our professionals will work with you to determine the most suitable options for your current needs. When you bring your hearing aid to the office, your hearing professional will provide you with further details.

Properly caring for and maintaining your hearing aids is a simple yet effective way to keep them in optimal working condition. This involves daily cleaning with a dry cloth, removing batteries at night to allow for moisture evaporation, and periodically inspecting them for scratches, cracks, or other damages. If you discover any malfunction or damage to your device, make sure to discuss it with your hearing care professional.